Business Relationship Manager: Careers in IT service management (BCS Guides to IT Roles)
Business Relationship Manager: Careers in IT service management (BCS Guides to IT Roles)

How to Download Business Relationship Manager: Careers in IT service management (BCS Guides to IT Roles) PDF

Business relationship management (BRM) is central to all aspects of an organisation’s interaction with existing and potential customers. It is crucial for building and maintaining strong relationships between a service provider and customer. This highly accessible book gives an excellent introduction to the role of a BRM manager, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role.

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  • Released: May 21, 2018
  • Author: Ernest Brewster
  • Rating: 4
  • Publisher: Digital Ebook Republic
  • Total Page: 250 pages
  • File Size: 40078 KB
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